Privacy Policy
Placeholder. This policy must be reviewed and approved by a healthcare lawyer before launch (see Linear ticket JAS-57). Replace this page with the final lawyer-approved version.
Last updated: 30/04/2026
1. Who we are
Greenleaf Health (we, us, our) operates a telehealth booking and referral platform for Australian residents seeking consults with registered healthcare practitioners.
2. What we collect
We collect personal and health information you provide during eligibility screening, booking, and consults. This includes your name, contact details, date of birth, Medicare details, medical history, and clinical records created during consults.
3. How we use it
Your information is used to provide the service — scheduling consults, enabling your doctor to deliver care, processing payments, and communicating with you about your appointments.
4. Where data is stored
Clinical records and patient health information are stored in Australian-hosted, healthcare-grade systems (Halaxy) in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
5. Your rights
You have the right to access and correct your personal information, withdraw consent, and lodge a complaint with the Office of the Australian Information Commissioner. Contact us at hello@greenleafhealth.com.au.